What to Expect at Your Custom Foot Orthotics Appointment | Genfinity

Nervous about your custom foot orthotics appointment? Learn what to expect during your Genfinity visit, from gait analysis to fitting, and how we ensure your comfort and care.

It can be scary to take the initial step towards personalised foot orthotics, especially if you don’t know what to anticipate. Genfinity knows that comfort, trust, and clarity are very important during your care journey.
Our objective is to make sure that your custom foot orthotics visit is stress-free, thorough, and tailored to your needs so that you can move better and live better, whether you have foot pain, knee pain, or trouble with balance.


Here’s a clear picture of what happens when you go to Genfinity.

  • A warm welcome and a talk about your worries

When you get here, our pleasant staff will welcome you and assist you relax. We begin by talking about:

The pain you’re having in your foot, knee, hip, or back Your daily activities and way of life, any treatments or insoles you’ve tried before, and your aims, whether they are to ease pain, improve mobility, or boost sports performance.
This talk helps us learn about your needs and gives us the information we need to build a personalised care plan.

  • A full analysis of your posture and gait

Next, we do a gait analysis, which means watching how you walk and stand. We check for: Foot alignment and arch movement Weight distribution while standing Hip, knee and ankle alignment Any evidence of overpronation, supination, or uneven gait patterns
We use advanced equipment and our trained eyes to find movement patterns or imbalances that are making your pain or discomfort worse.

  • Checking and measuring the feet

  • We look closely at your feet to see what kind of arch you have (flat, high, or neutral) and where the pressure points and calluses are.
    The ability of your feet to move and bend.
  • Spots that hurt
    We take exact measurements to make sure your custom orthotics fit precisely and give you the support you need where you need it most.
  • 3D Foot Scanning or Casting

We use either 3D foot scanning or plaster casting to make your bespoke foot orthotics, depending on what you need. This is a quick and non-invasive way to get the exact shape of your feet.
This makes sure that your orthotics will fit your foot anatomy perfectly, giving you the right support and alignment.

  • A one-on-one talk about your custom orthotics plan

After your scans and evaluations are done, we will explain:

What problems your orthotics will fix How they will help you feel better, stand up straighter, and move around more easily What to expect during the time of adjustment
We want you to ask questions so that you know what’s going on and are sure of what to do next.

  • Putting on and following up

You will go back to Genfinity for your fitting after your bespoke foot orthotics are ready. During this session, we make sure that your orthotics fit well in your shoes. We check to see if you are in queue when standing and walking. We teach you how to get used to your new orthotics slowly.
We also set up a follow-up appointment to check on your progress, make any changes that are needed, and make sure your orthotics are still helping you be comfortable and mobile.

How long does an appointment for custom foot orthotics take?

Your first session usually lasts between 45 minutes and an hour. This gives us time to give you personalised, thorough care without pushing you.

Why should you choose Genfinity for your custom foot orthotics?

  • We look at more than just your feet to see how your whole kinetic chain is working.
  • We take the time to learn about your lifestyle and goals so that we can make you comfortable.
  • We use 3D scanning and detailed gait analysis to make sure our orthotics are right. High-quality materials: Our orthotics are strong, comfy, and made just for you. Ongoing support: We’re here to help you and make changes as your needs evolve.
    We at Genfinity think that keeping your feet healthy is the key to enjoying a life free of pain and full of activity.

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